00 — Services
Eight services. One standard.
Each service below describes its purpose, typical scope and the practical deliverables you can expect. Engagements can combine several services.
- 01 IT consulting and technology planning
- 02 Custom software development
- 03 Web application engineering
- 04 Cloud architecture and infrastructure
- 05 Systems integration
- 06 Workflow automation
- 07 Application maintenance and technical support
- 08 Security-conscious development
01 — Service
IT consulting and technology planning
To help you make well-founded technology decisions based on a clear understanding of your current systems, goals and constraints.
Typical scope
- — System and process assessments
- — Technology option analysis
- — Roadmap and budget-aware prioritisation
Deliverables
- — Assessment report
- — Architecture recommendations with trade-offs
- — Phased implementation roadmap
— Service
Custom software development
To build software tailored to processes that off-the-shelf products do not cover well.
03 — Service
Web application engineering
To deliver fast, accessible and maintainable browser-based applications for customers or internal teams.
Typical scope
- — Interface and interaction design support
- — Frontend and API development
- — Performance and accessibility work
Deliverables
- — Production-ready web application
- — Deployment configuration
- — Accessibility and performance notes
04 — Service
Cloud architecture and infrastructure
To create hosting environments that are reproducible, observable and appropriately secured.
Typical scope
- — Environment design and setup
- — Infrastructure as code
- — Monitoring, backups and cost review
Deliverables
- — Architecture diagrams
- — Infrastructure configuration files
- — Operational runbooks
— Service
Systems integration
To connect applications and data sources so information moves reliably between them.
06 — Service
Workflow automation
To reduce repetitive manual work and the errors that come with it.
Typical scope
- — Process mapping
- — Automation of recurring tasks
- — Notifications and reporting
Deliverables
- — Automated workflows
- — Process documentation
- — Maintenance guidance
07 — Service
Application maintenance and technical support
To keep systems secure, up to date and working as expected over time.
Typical scope
- — Dependency and platform updates
- — Bug investigation and fixes
- — Incremental improvements
Deliverables
- — Maintenance log
- — Update and change records
- — Recommendations for improvement
— Service
Security-conscious development
To embed security thinking into everyday engineering rather than treating it as a separate phase.